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In response to COVID-19, many public benefits and programs were adjusted to ensure families had continuous access to services. Since March 2020, the standard Medicaid re-eligibility determination has been paused to allow extended coverage to recipients. This extension will expire on March 31, 2023, when states will have to begin redetermining eligibility for Medicaid users. On April 1, 2023, the state will begin to disenroll ineligible Medicaid users. This will result in some populations losing their healthcare.

It is very important for any current Medicaid recipient to update their contact information now on their Your Texas Benefits account. This will ensure the state can send the redetermination packet if sent one. The letter will be in a yellow envolope with red writing. This must happen for the state to determine eligibility. The best way to do this is through

Texas will be reviewing over 5 million applications, so there may be delays in processing. Please keep copies of your records and ensure you complete the renewal information within 30 days of receiving it.

Key Highlights


  • Due to the COVID-19 pandemic, Medicaid voerage was continuously extended. That automatic update will end on March 31, 2023, and Texas will have to re-authorize everyone receiving Medicaid.

  • Texas Health and Human Services Commission (HHSC) is beginning this process. Please open and respond to information or renewal requests from HHSC, or you could be at risk of losing benefits when the coverage ends on March 31, 2023.

  • If you receive a renewal package, the best way to complete it is online at

  • You can also submit your information by mail or fax, or by calling 2-1-1 and selecting option 2 after selecting a language.

  • If you remain eligible for Medicaid, you will receive a notice from HHSC that says your Medicaid eligibility is renewed and will continue until it is time to renew again.

  • During the Medicaid renewal process, HHSC will evaluate your eligibility for other benefit programs, such as CHIP. You will receive a notice if you are moved to a different type of assistance.

  • The best way to ensure you stay up to date on your benefits is to create a Your Texas Benefits account online.

  • You may appeal a decision if you are notified that you are not eligible after renewal. You may appeal any case decision that is incorrect by coming into your local TEXAS HEALTH AND HUMAN SERVICES OFFICE. CCFW is not involved with determining eligibility.

Visit Your Texas Benefits website below to learn more and get started on the renewal process.