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Before COVID-19 hit, Robles’ clients at Catholic Charities were mostly working, had stable housing, and were keeping up with their bills, but worked with her to build greater financial security. The pandemic unraveled progress for so many families, she said, sending clients into survival mode.

“The majority of my clients on my caseload have increased their debt exponentially, have taken payday loans – what I call predatory loans – and are just drowning in the stress of either not being able to pay those loans, not being able to pay those credit cards, maxing out their credit cards and still not being able to make it,” she said.


Photo: Christopher Kelly (KERA News)